Let me help you save time and money!

My name is Jacki Hollywood Brown (M.Sc.). I help busy entrepreneurs by streamlining and performing administrative work so they can spend more time growing their businesses and spend less time on routine and repetitive tasks.

What I do as a virtual assistant

I do many things depending on what my clients need. This includes, but is not limited to:

  • Proofreading and Editing — blog posts, newsletters, articles, business documents, etc.
  • Publishing — blogs, newsletters, etc.
  • Writing — transcribe voice memos, conference calls, ghost write, create & write standard operating procedures, etc.
  • Customer Relationship Management — set up email lists, update customer contact information, etc.
  • Customer Services — follow up with clients, send forms, invoices, receipts, etc.
  • Research — find data on clients, competition, industry trends, blog topics, etc.
  • Reports — compile data into spreadsheets and documents, prepare PowerPoint presentations, etc.
  • Social Media — manage accounts, idea generation brainstorming, convert inquiries into clients, etc.
  • Website Management — coordinate with IT support to ensure your website is up-to-date, secure, etc.
  • Branding — coordinate with graphic designers, ensure all documents, presentations, outgoing material reflect your brand.
  • Records Management — design and execute paper and electronic records management program.


Productivity — workflow strategies, tech and non-tech tools to help save time and effort.
Organization — office set up, paper and electronic filing strategies, etc.
Cost Reduction — using free and low-cost tools wherever possible, teaching you how to do it yourself.

Have you got questions about my virtual assistant services?
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Learn more about me here.