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Tag Archives: Policy & Procedures

Controlled Documents: Why Every Business Needs Them and What to Include

business person using laptop to create controlled documents represented by icons of documents floating above the laptop with a lock on them

Controlled documents are more than just organized files—they’re a key part of running your business efficiently. Discover what to include in a controlled document and how to create a simple, reliable system that works for your business. (Free template included!)

Posted byJacki Hollywood Brown2025-09-022025-08-09Posted inGeneral Business TipsTags:Business Processes, Policy & Procedures, Records & Information Management

Why You Need a Customer Relationship Management (CRM) Platform: A Virtual Assistant’s Perspective

an old fashioned rotary address book showing the address of the Eaton's store in Toronto, Canada representing why businesses need to invest in a customer relationship management platform

Why should you invest in a customer relationship management (CRM) platform? Companies that use a CRM improve client relationships, streamline operations, and grow their businesses faster!

Posted byJacki Hollywood Brown2024-01-242025-01-22Posted inGeneral Business TipsTags:Communication, Policy & Procedures, Privacy & Security, Tech Tools

Computer Backup and File Sync: Why You Need Both

An arrow pointing from the words Original Files to the words Copy of Files. A picture of a cloud with the words Files in Cloud with back-and-forth arrows pointing to words phone, computer, tablet, coworkers, work, and home.

Learn the differences between a computer backup and file sync and why we need both in today’s hyperconnected world.

Posted byJacki Hollywood Brown2023-12-062025-01-22Posted inGeneral Business TipsTags:Policy & Procedures, Privacy & Security

5 Reasons to Keep Separate Personal and Business Email Accounts

two rural mailboxes labelled business and personal representing separate business and personal email accounts

Separate personal and business email accounts enhance privacy and security, ensure compliance, and improve professionalism and productivity.

Posted byJacki Hollywood Brown2023-07-052025-01-18Posted inGeneral Business TipsTags:Communication, Email, Policy & Procedures, Privacy & Security, Records & Information Management

Mitigate Risk and Improve Quality Using the HACCP Process

chocolates on a conveyor belt representing the HACCP process to mitigate risk and improve quality

Even if you’re not in the food industry, using the HACCP process in your business can help you reduce risks and improve the quality of your products and services.

Posted byJacki Hollywood Brown2023-06-072025-01-16Posted inGeneral Business TipsTags:Policy & Procedures

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